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2.3 Based on 57 reviews
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  • Customers like
    • Price 5
    • Features and perceived quality 4
    • Look of the doors 2
  • Customers don't like
    • Poor quality of parts on door 5
    • Phone run-around 5
    • Quality of product - customer service 4
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We paid $500 for a Larson security door including installation by a contractor! This door was presented with a video of being beaten with a bat, and a crowbar with no damage. It comes with a Lifetime Warranty! Right! My son walks into the door and it shattered the glass! When I called about the warranty, the glass is only covered for the first year!!!! The lifetime warranty covers the frame and hinges! DO NOT PURCHASE FROM LARSON! Their lifetime... Read more

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Ordered door through Menards. Door came incomplete. Received run-around from Menards. They let Larson know. Larson called me. More or less blew me off. Now I notice parts missing from custom door. But, why would they care. Will not go to Menards anymore. And, will not buy or recommend Larson for a door.

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After talking to a rep from Larson doors. I know I was blown off. That nothing was going to be done about the problem. Yes, they offered to reimburse me for the cost of the drill bit. But, the point is how more people are just going to grin and bear it. And really cheap China made hardware. I am letting everyone I can stay away from Menaeds and Larson Doors

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Bought door in spring by fall the bottom door seal shrunk at least an inch. Called Larson were told seal was not covered by warranty. It would be over $7.00 to purchase a new one. When calling they want you to go online and deal with you that way. Opted to stay on phone. the wait was suppose to be 30 minutes it was 50. The lady on phone was not very nice in the least. Bought previous storm doors with loose hanging screens. Also have... Read more

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Purchased a Larson storm door. No installation came with it. The video's were horrible. I called Larson 4 times and they said I would get a call back in a 1/2 an hour. It's been over an hour and I am still waiting. I can't go any further without the installation manual. Not as easy to install as Larson says so. Actually it's very hard. xxxxxx xxxxxxx xxxxx xxxxxxx xxxx xxxx xxxxxxxxx x xxx x x x x x x x x x x x x x x x xx x I... Read more

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Ordered custom door from menards. The door is not custom. I have to do all the work to it. Spending more money and more time. Menards told me tough *** so I would think Larson. So now I'm screwed

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Your doors are garbage. I ordered a "CUSTOM" door from menards and it came in six pieces. You want me to do your customizing. *** I am now Trying to return door

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Robot operates all inquires No phone calls permitted.dont waste your time with larson

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I bought a new storm door for the front of my house. I have a older house with larger doors and had to special order it to fit (84" doors), plus a color not carried in Lowes. I install it and it fit perfectly. The instructions were clear (yes, this guy can follow instructions). It took a while to install, but I love it. I love the self storing screens and the double openers. The door is solid and well built... I liked it so much, I... Read more

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First called customer service and left a call back number. After 2 hours, called them again and this time decided to wait (recording said 30 minutes). I waited over 1 hour and no one answered. Taking the next step, I visited their website and started a chat with Diane. I explained that I had storm doors professionally installed approx. 6 months earlier. I removed the screen door and tried replacing it with glass however, the glass frame... Read more

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