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I am a contractor, purchased a door and installed it. Paid my help to do it. After installation noticed small bubble in panel at bottom section of door. Company will not warranty any labor. Posted on their face book site and they blocked me from posting. When you buy a...
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h.kitchener
h.kitchener

Larson doors seem to be everywhere lately and apparently sell well due to their being somewhat cheaper in price than others. However, like television and other electronic bran...

1.0
Fostoria, Ohio
#1104458
Larson Sheridan 36" x 80" White Finish Vinyl-Clad Self-Storing Crossbuck Storm and Screen Door Purchased at Menards. Door has a seal between the glass and the door. Problem is it does not do the job. Any water runs down the glass, and collects on the lip inside. It...
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#1104280
I bought 3 of the Larson retractable screen doors at Lowes on Battleground Ave in Greensboro, NC. One of the screens became impossible to lock the screen up. Finally the screen started coming away from the frame and eventually came completely out. I called Larson and...
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I didn't like
  • Customer service
#1101158

Larson doors are VERY of very poor quality

Larson Doors
#1100388
1.3
Details
My door is located under an 18 inch overhang with gutters, but still the door has startedto badly corrode on bottom corner. 2 years old. Never again a Larson!!
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Larson Doors - Stay clear
Larson Doors - Stay clear
1/2

Larson Doors - Stay clear

Larson Doors
#1098132
1.7
Details
Hinge rail and closure are not beefy enough to support the security door. Installed in 2014, customer service swears these are the correct parts for the door, but willing to sell me replacement parts for about $100.00. Needless to say, I will not purchase another Larson product. As for the person I spoke with at customer service, you need to find a new job where you do not interact with humans.
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Larson Doors - Larson storm door

Larson Doors
#1096743
After waiting a week I received door damaged. No answer at larsons 888 number. Now being told it will be another week to get replacment. Horrible customer service
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Larson Doors - Spring broke first day

Larson Doors
#1081138
The spring for the retractable screen of the door broke on first day
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Bought new screen away door at Lowe's on July 11, 2017. It was installed by a Lowe's contractor two weeks later. From the first day the screen would creep up about three inches, Went to Lowe's to see what I could do about it. They told me it's a defect in the door and...
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1.2
#1096694
I love the design of both of my Larson doors. I own a split screen/window with a roll up screen. The handle has broken twice in the first year. in each case, I went to Larson.com and submitted a replacement claim and within a week - with no questions asked - i received...
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4.6
I liked
  • Menards
  • Product and support
I didn't like
  • Handles that break on the roll up screen door
#1095231
Larson Doors - This is what you get when you buy a Larson door
We bought a Larson storm door to protect our inner door and we wanted an adjustable screen. The door started to deteriorate within the first year from the inside out. The door is right next to our outside electrical service and at first I thought we were getting some...
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Anonymous
Anonymous

If door is less than a year old it will still have warranty coverage. Fill out warranty claim form: https://www.larsondoors.com/support/questions-and-answers/warranty-claim-fo...

Anonymous
Smitty

How old is that door ? Which direction does it face ? Iowa doesn't always have the best weather.But then again, maybe it's just a lousy door like you said.I can't be convince...

1.6
Lake Mills, Iowa
I liked
  • Style and price
I didn't like
  • Quality of product - customer service
#1094805
The screen panel is not secured by the plastic fasteners. These spacers come out periodically without warning leaving the screen ineffective. It falls out on the floor. The glass is also unsecured by these plastic wedges. The design is seriously flawed. Don't spend...
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#1093553
TRYING TO GET THRU TO LARSONS BY PHONE. TRIED ALL AVENUES. NO ONE WILL ANSWER. ANY DEPARTMENT. HAVE TRIED FOR 3 DAYS. WHY? WE HAVE A DOOR UNDER WARRANTY. WE HAVE PROOF AND PAPERS. THE STORM DOOR HAS ROTTED AWAY IN PLACES. WE WANT A REPLACEMENT OR WHAT WE PAID FOR IT...
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3.0
#1093261
My door was a gift, brand new in box, purchased from a local retail store. The box was opened at the top a little bit; nothing indicated tampering. My son in law delivered the door and discovered many missing pieces. I called Larson to see if they would send out the...
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1.9
#1086474
Purchased door online from local home improvement store. Got home with the box still completely intact - no damage at all. Opened the box of the new storm door and screen frame was bent. Sometimes they are and it is not an issue, so it was installed and retainer strips...
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2.1
I liked
  • Style and price
I didn't like
  • Shoddy workmanship and customer service
#1081566