Contact Larson Doors Customer Service
Larson Doors Phone Numbers and Emails
Toll-Free Number:
-
(888) 483-3768
Media:
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(605) 696-6445
Larson Doors Emails:
How to Contact Larson Doors Customer Service?
Most Popular Number:
| Total calls: 406 | Issues resolved: 12 | Last call: Mar 17, 2025 |
Larson Doors Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Larson Doors Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Larson Doors is 8884833768. 96% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 86% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Larson Doors may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Larson Doors Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Larson Doors is 8884833768. 96% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 86% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Larson Doors may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
People call Larson Doors mainly because of product/ service, return/ replace and request for information.
6% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Larson Doors is info@larsondoors.com. 85% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Larson Doors Website:
Larson Doors Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 7:30am - 4:30pm (CST)
Saturday: 9:00am - 2:00pm (CST)
Larson Doors Customer Service Reviews
Wasnt too happy that we didnt get the issue resolved at the time. Did not want to order a new bottom glass for around $70 when there was nothing wrong with the one we have now, However, the service person was polite and tried to help.
This is the second screen door I have purchased. The first screen was rolled into the retractor and had to return and get a new one.
The second one lasted about 3 months. The screen separated from the bottom track. I took it apart to bring back to the store. It was past the 90 day return policy so I had to go through the warranty.
I called Larson and they said it probably came out of the track because something shifted. They said to put it back together and make sure the screen is in the slide. So basically do my own repairs and if it happens again then I will be doing the same thing over and over again. Poor quality product!
Poor customer service!
Don't purchase unless you want to handyman your screen every time it comes off the track. Waste of $400+ Would not recommend this to anyone!
Had a half-view Larson storm door with a retractable top half screen installed a few years back. Been happy with it, until now.
The screen is torn and have been waiting months!!
Part is out of stock and no idea when it might come back. Terrible customer service!
How Good is Larson Doors's Customer Service?
Summary of Larson Doors Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Larson Doors?
Product/ Service Question:
- “Warranty issue”
- “My power henge don't work”
- “Defective latch”
Return/ Replace Question:
- “Replace screen”
- “Closer arm replacement”
- “Replacement inner parts for my Larson storm door is needed if available?”
Request for Information Question:
- “Question on warranty”
- “Looking for info on two doors”
- “Question about warranty”
Shipping and Delivery Question:
- “Missing part from door”
- “Missing parts”
- “Lost shipment”
Website/ Application Question:
- “The installer then put in the plate I need to make an order”
- “Need a small part, can't find on the website or anywhere else. Was told they would be sent in a previous order. They never came.”
- “Install”
Staff Question:
- “Customer service”
- “Bad customer service”
Account Question:
- “My storm door is locked and I cannot get it unlocked Yeah yeah.”
Payments and Charges Question:
- “Rebate”
Employment Question:
- “Job interview”
Other Question:
- “Missing door handle”
- “Door closer is in operative”
- “I have a storm door that is bad”
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