purchased door with retractable screen. nothing but trouble.
window won't stay latched and screws fall out on lock. don't believe warranty. Larsons people make up their own. they offered for me to buy another door and reimburse me one hundred dollars.
should I pay 180 dollars more for a faulty door? for an extra few dollars look at the Anderson or pella doors they will last. dealing with the store I purchased the door at doesn't help either. I had to wait over 2 weeks before a Larson rep came out.
one time it was 30 dallars to pay for part. next it was 80 dollars cause I needed 2 parts.
then 180 dollars for new door. GOOD BYE LARSON.
Reason of review: poor prouduct.
Monetary Loss: $275.
Preferred solution: Full refund.