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Customer service
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Exchange, Refund and Cancellation Policy
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The door lock will not lock and when you can get it locked you can't hardly get it unlocked. I'd hate to have to get out in case of a fire you would be burned alive.

I have tried finding another handle but can't find one to fit unless you make adjustments to the door. The only other option would be take the door back off and get another door.

I'd really appreciate someone that can help with this issue. I just wonder it the other Larson doors have the same problem or do they all have a different problem.

Product or Service Mentioned: Larson Doors Door.

Reason of review: Bad quality.

Preferred solution: Let the company propose a solution.

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