Not resolved

Gusset located in corner of door broke in half. $350 door came with a 10-year warranty.

Larson will not honor the warranty, stating the damage was caused by wind or abuse. My door has a closer that prevents it from opening even 90 degrees. This door is used every day and could not stand up to every day use. I argued that if wind or abuse caused the break, why didn't the lower gusset fail, to which they had no response.

They're only response was that their doors meet the ratings in AAMA (American Architectural Manufactures Association) 1102-11. Never purchase a Larson storm door!

Product or Service Mentioned: Larson Doors Door.

Reason of review: Warranty issue.

Company wrote 0 public responses to the review from Nov 29, 2017.
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