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Updated by user Dec 30, 2016

After installing my two French doors we noticed that the doors would not stay shut because the one side so you could not get it to stay shut I called Larson was told you installation video which we did several times has nothing about the problem and they would not talk to me about it at all also when the weather got cold we noticed a big draft of the doors

Original review posted by user Dec 30, 2016

Ordered 2french doors from Manards contractor installed them2months ago noticed when it got cold doors had terrible draft problems of a closer look you could see daylight through doors also noticed when you try to shut the door would not latch properly because of the other door would move contacted Larson customer support asking for a for a customer rep to come out and see what was wrong even offered to pay for it with no help went to Menards they would not help they said it was not their problem called customer service several times to explain the problems they suggested Every time to view the installation video with no help other words at all

Reason of review: Bad quality.

Monetary Loss: $3000.

Preferred solution: Help make me s.

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Kaylene Pys

Hi there - I'm sorry to hear about your experience and do apologize for the delayed response. I completely understand your concerns.

We like to document situations like this to ensure it gets corrected and resolved.

I'd like to have a member of my team look more into this. Please contact us at customerservice@larsondoors.com.

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