Update added by user Jun 27, 2013
I receved email from Larson Doors his morning.They will ship new door, for a small $50 fee.
Thank you pissed customer.Com
Original review posted by user Jun 26, 2013
I contacted Larson Door regarding cancer on storm door via their web-site.I submitted all requestedinformation as requested via the web site.
The phone number is a looped recording, I was not able to beta live person.
Larson contacted me to complete another web-site form, and I did. Then another email back to me stating to submit the same info already submitted...this was not all easy as I had to find a tape measure and actually use it!In any case I replied with the fact I have already sent them the info they were requesting g again, andifwarrantywas not to be honored, then. I will blog them everywhere.
Here I am doing what I promised.
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