I purchased 2 combination storm and retractable screen doors from Lowe's a few years ago and had them professionally installed through Lowe's. Neither one of them is working correctly now!
They do not close tight and leave a 2 in. wide open space between the door and the frame. We installed a new spring and tried making several other adjustments but nothing has worked and bugs are now coming through the door opening.
I am ready to tell Lowe's to get them OUT OF MY HOUSE. The customer service chat line takes forever and you are in a queue with at least 5 or 6 other clients at the same time so their response time is awful.
Product or Service Mentioned: Larson Doors Tradewinds Door.
Reason of review: Bad quality.
Monetary Loss: $600.
Preferred solution: Let the company propose a solution.
I didn't like: Quality of the doors.