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Purchased their top of the line storm door with built in screen. Premier Classic Elegance Easy Vent with Retractable Screen Away. One year in the pneumatic door plungers needed to be replaced. Last year the door handle mechanism broke and we can no longer use the...
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1.2
Lake Mills, Iowa
#1285093
I purchased 2 combination storm and retractable screen doors from Lowe's a few years ago and had them professionally installed through Lowe's. Neither one of them is working correctly now! They do not close tight and leave a 2 in. wide open space between the door and...
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h.kitchener
h.kitchener

If the door fit nicely when originally installed but now show gaps, etc. it means your home/door frame has shifted, thus making the door, which is attached to the frame move w...

1.6
I didn't like
  • Quality of the doors
#1283769
The screen on our larson door came detached from the door and is inside the door. We see that the you do not cover the screen which is just wonderful for us. We ordered a replacement screen and can not get it in and working. I guess this is the last larson door that we...
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1.0
#1280726
Larson Doors - Bent door
Larson Doors - Bent door
Larson Doors - Bent door
I special ordered the Clairmont door in almond. When I opened the packaging, the door was bent below the window opening. The outside panel is one solid sheet of aluminum. The inside panel is 3 pieces. This poor craftsmanship is the reason the door bends. All it takes...
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3.2
#1278907
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Larson Doors - Not good

Missing parts,door is not fiting right.and i lost connention with chat room and could not reconnect
#1275432
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Larson Doors - Product Line has Cheapened

Glass door retaining clips are cheap and are very difficult to put in and take out. Customer service sent an additionally unhelpful cut sheet. Another American company falling to the ash heap of cheap.
2.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1270162
We bought Larson doors for our home from our local door reseller. Just after a year, the bottom of the door was swelling from moisture (I assume). I contacted the dealer, they came out and took pictures. Then we waited for weeks, no one contacted us. I called the...
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h.kitchener
h.kitchener

$3400 for a door is rather ostentatious, is it not? Just wander down to any big bog store that sells doors and pick a new one from a different manufacturer and ensure you spen...

1.3
I didn't like
  • Two identical doors both failed with the same problem
#1261059
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Larson Doors - Door handle broke again

Door lock broke on door
#1258113
Larson Doors - LOUSY WARRANTY
Larson Doors - LOUSY WARRANTY
When purchased some years back, the storm door had a warranty of LIFETIME! I guess that means how long it may last. It needs to be replaced and they gave me a voucher for either $20 or $40 depending on which one I replace it with. THIS IS AWFUL! We purchased the storm...
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1.0
I didn't like
  • Lifetime warranty
  • Storm door
  • Customer service
#1255361

Contact Larson Doors

Mailing Address:
Larson Doors
2333 Eastbrook Dr
Brookings, SD 57006
USA
Phone:
(888) 483-3768
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Larson Doors - Don't stand behind THEIR own warranty.
Larson Doors - Don't stand behind THEIR own warranty.
DO NOT believe Larson door's warranty. I bought a door because of the LIFETIME warranty. I don't know what Larson considers LIFETIME, but to me, it is for as long as I own the product. Now, I have had the door 23 years but took good care of it. I had to replace a...
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2.3
#1245274