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Larson definitely doesn't stand behind their product. I purchased one of their Larson Secure Elegance Full View Storm Door from Lowes in 2015 for well over $300.00 and now just two years later the bottom closure has failed and they state that's not covered under...
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1.0
Fostoria, Ohio
I didn't like
  • Lack of support for defective product attached to their door
#1150907
The storm door with a retrackable screen is a defect.The window doesnt stay up slides down real fast then you have to push it back up and lock it into place .Larson wont acknowledge that it is one though all they want is to do is keep sending parts that dont work.Lowes...
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1.0
I didn't like
  • I expected better
#1148464
Larson Doors - Failed Larson Storm Door
Larson Doors - Failed Larson Storm Door
Gusset located in corner of door broke in half. $350 door came with a 10-year warranty. Larson will not honor the warranty, stating the damage was caused by wind or abuse. My door has a closer that prevents it from opening even 90 degrees. This door is used every day...
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#1138992

Larson Doors - Larson storm door issues.

Larson Doors
#1141190
Purchased Larson storm door from local Home Depot & have had condensation issues & door deterioration. The quality of their storm door products is very poor. Given all the problems consumers have had with their doors, a class action lawsuit should be filed against Larson for misrepresenting their storm door products.
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Larson Doors - Wrong and late

Larson Doors
#1135002
1.2
Details
Custom door ordered. Stapled the inside of the box so the front of the door is scratched bad. Sent some garbage paint 2 weeks later. Sent wrong handles, French door requires mirrored handles, idiots! Strike plate was punched out wrong. Won't replace the screwed up item!! Very disappointed!!
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Larson doors are VERY of very poor quality

Larson Doors
#1100388
1.3
Details
My door is located under an 18 inch overhang with gutters, but still the door has startedto badly corrode on bottom corner. 2 years old. Never again a Larson!!
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Larson Doors - Stay clear
Larson Doors - Stay clear
1/2

Larson Doors - Stay clear

Larson Doors
#1098132
1.7
Details
Hinge rail and closure are not beefy enough to support the security door. Installed in 2014, customer service swears these are the correct parts for the door, but willing to sell me replacement parts for about $100.00. Needless to say, I will not purchase another Larson product. As for the person I spoke with at customer service, you need to find a new job where you do not interact with humans.
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Larson storm door retainers don't fit securely. I contacted Larson and they said the retainers sent with the doors were correct. They even sent me an installation video, like I am an idiot. The retainers just don't fit. The 1 1/4" retainers from my upstairs door fit...
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I didn't like
  • Customer service
#1133853
Over the years I have had Larson storm doors on three doors. The ones that are under cover have been okay but do change with the weather. The one on the outside and exposed to the weather was replace three times so I told the contractor that I did not want another one...
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I didn't like
  • I just did not like the complete experience
  • I expected better
#1132200

I bought a Larson door from Menards, less than a year ago. Menards sent me to Larson customer services. When I called to tell them it fogs up and I cannot see out of it, they simply said "oh well" that's what happens when cold air hits warm. They were very...
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#1131927
I bought this door several years ago as I liked it's features. I still like the features if only it worked as it should. I've now replaced the screen 3 times over the last several years and today, I just went to push the storm window up and the screen (6months old)...
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#1130066
Door handle broke after a couple years, replacement then broke in same way after a couple years. Inside metal sheered off, no excess pressure, misuse or excess use involve. Clearly they used a cheap part from a cheap producer. 100 words 100 words 100 words 100 words...
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#1127512
Lowes installed a screen away storm door over a year ago and its leaking water every rainy day...i will be calling company to find out what can be done to end this miserable situation..i just spent an additional $40 putting on a handle that locks with a key...the...
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#1122826

Contact Larson Doors

Mailing Address:
Larson Doors
2333 Eastbrook Dr
Brookings, SD 57006
Phone:
(800) 352-3360
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BTW , I am a happy person lol , ( it appears the company writes negative things about others to cover up defects ) i ordered the double storm doors with the hide away screens .( aka french storm doors ) and there were several problems with quailty control... The kit...
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#1117509