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Larson Doors - Royal oak door handle 3rd time broke

I am on my third door handle. Brushed nickel magna seal door. Broke in same spot. Seems to last 13 months. I wonder if they have fixed this manufacturing defect yet? I paid 40 bucks for my first replacement. This time i complained and menards was great and replaced the handle. Will it break again? We will see. Love the door. Handle....not so muh
2.0
Details
Additional Fees
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality
#1392317
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Larson Doors - Faulty hidden closer

Purchased and installed the door about 12 months ago. Now it closes really fast. Tried adjusting the hidden door closer, but it makes no difference. {{Redacted}}
#1389368
I bought a custom made Larson door. It came with small ineffective clips to hold window and screen in place. After a season these clips became brittle and broke. I contacted Larson and they informed me I would have to buy something totally different to make my door...
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1.0
I liked
  • Response time
I didn't like
  • How my issue was handled
#1388759
Larson Doors - Failure of door handle
The outdoor handle fell off a Model 350 door due to the failure of the metal lip holding the door handle in place. It is a lousy design. The Larson Door replaced one who was in place over 35 years as we wanted a pet door. The Larson Door lasted 6 years. The handle...
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LarsonDoorsCares
LarsonDoorsCares
Larson Doors Verified Representative

We are sorry to hear you had an unsatisfactory experience with our product. Our products including the handles are rigorously tested before going to market. We would like to l...

1.0
I didn't like
  • I expected better
  • Quality of the doors
#1381323
Larson Doors - Ever window was made upside down
Larson Doors - Ever window was made upside down
Larson Doors - Ever window was made upside down
3 hours of my time wasted, i have to rework 1500.00 dollers worth of windows because Larson is not going to admite they made the windowd wrong . I Will never buy a Larson anything ever again. BUT i will show as many people as i can what you get when Bullshit you buy...
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LarsonDoorsCares
LarsonDoorsCares
Larson Doors Verified Representative

Hi there. It appears the windows have been installed upside down. The innermost glass panel should be at the bottom half of the window. We're happy to assist you further. Plea...

#1377912
Can't operate the security latch from the outside. Put in the key, it just spins. Can't operate the security latch from the outside. Put in the key, it just spins. Can't operate the security latch from the outside. Put in the key, it just spins. Can't operate the...
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LarsonDoorsCares
LarsonDoorsCares
Larson Doors Verified Representative

Hi there - I'm sorry to hear about your experience. We like to document situations like this to ensure it gets corrected and resolved. I'd like to have a member of my team loo...

#1375602
Went to Menards. Purchased easy install door with sticker that claims Made in America! Open box to find made in China. The easy install said very few tools needed. I had to drill the door for the door handles 3/4” holes 4 of these. Although they send you a guide, the...
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LarsonDoorsCares
LarsonDoorsCares
Larson Doors Verified Representative

Thank you for your inquiry. I am sorry you did not have a satisfactory experience with our product. You can be confident in our Made in America communication. Your door was ma...

1.3
#1371047
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Larson Doors - Plastic crap

Installing my Larson 200 retractable screens (2 panals for a french door) the stationary was to have top & bottom slide bolts. Larson chose these parts to be plastic & slide in the door rail made of aluminum, but they broke while trying to assemble the door. I went to the local hardware store & bought metal replacements. The doors work just *** details in the design.
1.6
Details
Additional Fees
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
#1356583
I purchased a storm door for a lake property earlier this year and was not able to install the door within 30 days. This was due to the fact that we are not out at the property every week. After opening the box I found the hinge rail was missing. I contacted Larson to...
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LarsonDoorsCares
LarsonDoorsCares
Larson Doors Verified Representative

Hi there - I'm sorry to hear about your experience. We like to document situations like this to ensure it gets corrected and resolved. We'd be happy to send you a replacement ...

#1347509

Contact Larson Doors

Mailing Address:
Larson Doors
2333 Eastbrook Dr
Brookings, South Dakota 57006
United States
Phone:
(888) 483-3768
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Larson Doors Products and Services

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Larson Doors - Larson Model 140FV storm door

Bought this storm door at Lowes. Box stated in huge letters EASY INSTALL. After 9 hours we gave up. Instructions were vague and written by a moron. Called contractor the next day who finally got it installed and working. NEVER AGAIN.
#1336357