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Larson Doors - Our Larson Glass Storm Door Glass Exploded like a BOMB!!!
On a quiet Friday night, January 4, 2019, we heard a major explosion on our front porch. It sounded like someone had bombed our porch, hitting our beveled glass storm door. We hid in fear. We later checked the porch and saw no evidence of a bomb or bullet. With some...
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Anonymous
Anonymous

Hello, Thank you for bringing this to our attention and for providing valuable feedback. We would like to know more about your situation. Can you provide more photos and sched...

Anonymous
Anonymous

The heck with rudeness ; I'd be more worried about glass doors. Anything can happen with glass, I had a car window explode right by my head while sitting in a dealership parki...

2.3
#1443804
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Larson Doors - My handle broke off for the 2nd time

First time a the ship me a new replacement handle kit, 5-7 days, this time 5-7 days again but they will just ship me a outside handle, handle it self looks nice but design is poor!!! i was planning on getting another screen door, however holding off for now..
#1425898
I bought a top of the line Larsen storm door 6 mos. ago and now the closer doesn't work. Regardless of adjustment, it will slam real hard most every time. This door plus installation cost me over $700. Big disappointment in paying top price and expecting top quality.
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Anonymous
Lane77

Mine was under warranty, look on the inner door frame and there is a serial number, take it to your local Lowe’s door department And they can call and have them send you anoth...

#1417507
I am a master carpenter and it took 4 hours per door to install. Every piece has to install plus you have to drill 8 holes with spade bit per door for handles. Why this not drilled in factory? This is not nessasary, plainly stupid.
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Anonymous
DCCz

Dear Sir, I too have both loth Larson security doors on the exterior of my always. Both piecesfvavrrivrtd is a stlwhat one looks from the steer complete experience with their ...

1.8
#1411955
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Larson Doors in Brookings, South Dakota - Royal oak door handle 3rd time broke

I am on my third door handle. Brushed nickel magna seal door. Broke in same spot. Seems to last 13 months. I wonder if they have fixed this manufacturing defect yet? I paid 40 bucks for my first replacement. This time i complained and menards was great and replaced the handle. Will it break again? We will see. Love the door. Handle....not so muh
2.0
Details
Additional Fees
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality
#1392317
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Larson Doors - Faulty hidden closer

Purchased and installed the door about 12 months ago. Now it closes really fast. Tried adjusting the hidden door closer, but it makes no difference. {{Redacted}}
#1389368
I bought a custom made Larson door. It came with small ineffective clips to hold window and screen in place. After a season these clips became brittle and broke. I contacted Larson and they informed me I would have to buy something totally different to make my door...
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LarsonDoorsCares
LarsonDoorsCares
Larson Doors Verified Representative

Hello, I'm sorry to hear about your experience. We can help or send additional clips if you give us a call with your address and registration number. Schedule an appointment: ...

1.0
I liked
  • Response time
I didn't like
  • How my issue was handled
#1388759
Larson Doors - Failure of door handle
The outdoor handle fell off a Model 350 door due to the failure of the metal lip holding the door handle in place. It is a lousy design. The Larson Door replaced one who was in place over 35 years as we wanted a pet door. The Larson Door lasted 6 years. The handle...
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Anonymous
Anonymous

Well I was all fired up about Larsen doors and special ordering from our lumber company. After reading these complaints I think I will pass. Every time I turn around there's t...

Anonymous
Dave

Thanks for the tip, I will give it a try as I have had to replace my handle about every two years at $40.00 each. The door is nice the handle cheap

1.0
I didn't like
  • Quality of the doors
  • I expected better
#1381323
Larson Doors - Ever window was made upside down
Larson Doors - Ever window was made upside down
Larson Doors - Ever window was made upside down
3 hours of my time wasted, i have to rework 1500.00 dollers worth of windows because Larson is not going to admite they made the windowd wrong . I Will never buy a Larson anything ever again. BUT i will show as many people as i can what you get when Bullshit you buy...
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LarsonDoorsCares
LarsonDoorsCares
Larson Doors Verified Representative

Hi there. It appears the windows have been installed upside down. The innermost glass panel should be at the bottom half of the window. We're happy to assist you further. Plea...

#1377912

Contact Larson Doors

Mailing Address:
Larson Doors
2333 Eastbrook Dr
Brookings, South Dakota 57006
United States
Phone:
(888) 483-3768
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Larson Doors Products and Services

Can't operate the security latch from the outside. Put in the key, it just spins. Can't operate the security latch from the outside. Put in the key, it just spins. Can't operate the security latch from the outside. Put in the key, it just spins. Can't operate the...
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LarsonDoorsCares
LarsonDoorsCares
Larson Doors Verified Representative

Hi there - I'm sorry to hear about your experience. We like to document situations like this to ensure it gets corrected and resolved. I'd like to have a member of my team loo...

#1375602