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Larson Doors - Failure of door handle
The outdoor handle fell off a Model 350 door due to the failure of the metal lip holding the door handle in place. It is a lousy design. The Larson Door replaced one who was in place over 35 years as we wanted a pet door. The Larson Door lasted 6 years. The handle...
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Company wrote 0 private and 2 public responses to the review from Oct 14.
Anonymous
Anonymous

Well I was all fired up about Larsen doors and special ordering from our lumber company. After reading these complaints I think I will pass. Every time I turn around there's t...

Anonymous
Dave

Thanks for the tip, I will give it a try as I have had to replace my handle about every two years at $40.00 each. The door is nice the handle cheap

1.0
I didn't like
  • Quality of the doors
  • I expected better
#1381323
Larson Doors - LOUSY WARRANTY
Larson Doors - LOUSY WARRANTY
When purchased some years back, the storm door had a warranty of LIFETIME! I guess that means how long it may last. It needs to be replaced and they gave me a voucher for either $20 or $40 depending on which one I replace it with. THIS IS AWFUL! We purchased the storm...
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Company wrote 0 public responses to the review from May 14.
1.0
I didn't like
  • Lifetime warranty
  • Storm door
  • Customer service
#1255361
Larson Doors - Ever window was made upside down
Larson Doors - Ever window was made upside down
Larson Doors - Ever window was made upside down
3 hours of my time wasted, i have to rework 1500.00 dollers worth of windows because Larson is not going to admite they made the windowd wrong . I Will never buy a Larson anything ever again. BUT i will show as many people as i can what you get when Bullshit you buy...
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Company wrote 1 public responses to the review from Oct 10.
LarsonDoorsCares
LarsonDoorsCares
Larson Doors Verified Representative

Hi there. It appears the windows have been installed upside down. The innermost glass panel should be at the bottom half of the window. We're happy to assist you further. Plea...

#1377912
Went to Menards. Purchased easy install door with sticker that claims Made in America! Open box to find made in China. The easy install said very few tools needed. I had to drill the door for the door handles 3/4” holes 4 of these. Although they send you a guide, the...
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Company wrote 0 private and 1 public responses to the review from Oct 02.
LarsonDoorsCares
LarsonDoorsCares
Larson Doors Verified Representative

Thank you for your inquiry. I am sorry you did not have a satisfactory experience with our product. You can be confident in our Made in America communication. Your door was ma...

1.3
#1371047
I bought a custom made Larson door. It came with small ineffective clips to hold window and screen in place. After a season these clips became brittle and broke. I contacted Larson and they informed me I would have to buy something totally different to make my door...
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Company wrote 0 private and 1 public responses to the review from Oct 25.
LarsonDoorsCares
LarsonDoorsCares
Larson Doors Verified Representative

Hello, I'm sorry to hear about your experience. We can help or send additional clips if you give us a call with your address and registration number. Schedule an appointment: ...

1.0
I liked
  • Response time
I didn't like
  • How my issue was handled
#1388759
I purchased a storm door for a lake property earlier this year and was not able to install the door within 30 days. This was due to the fact that we are not out at the property every week. After opening the box I found the hinge rail was missing. I contacted Larson to...
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Company wrote 0 private and 1 public responses to the review from Sep 05.
Anonymous
Ted Eschrich

Larson only seems to offer professional solutions once they are outed on the internet. If you search online, you can find many dissatisfied used to be customers. Best advise i...

LarsonDoorsCares
LarsonDoorsCares
Larson Doors Verified Representative

Hi there - I'm sorry to hear about your experience. We like to document situations like this to ensure it gets corrected and resolved. We'd be happy to send you a replacement ...

#1347509
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Larson Doors - Door closer

I bought a top of the line Larsen storm door 6 mos. ago and now the closer doesn't work. Regardless of adjustment, it will slam real hard most every time. This door plus installation cost me over $700. Big disappointment in paying top price and expecting top quality.
Company wrote 0 private or public responses to the review from Dec 07.
#1417507
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Larson Doors - Royal oak door handle 3rd time broke

I am on my third door handle. Brushed nickel magna seal door. Broke in same spot. Seems to last 13 months. I wonder if they have fixed this manufacturing defect yet? I paid 40 bucks for my first replacement. This time i complained and menards was great and replaced the handle. Will it break again? We will see. Love the door. Handle....not so muh
Company wrote 0 private or public responses to the review from Nov 01.
2.0
Details
Additional Fees
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality
#1392317
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Larson Doors - Pain to install

I am a master carpenter and it took 4 hours per door to install. Every piece has to install plus you have to drill 8 holes with spade bit per door for handles. Why this not drilled in factory? This is not nessasary, plainly stupid.
Company wrote 0 private or public responses to the review from Nov 30.
1.8
Details
Customer service
Price Affordability
Product or Service Quality
Value for money
#1411955

Contact Larson Doors

Mailing Address:
Larson Doors
2333 Eastbrook Dr
Brookings, South Dakota 57006
United States
Phone:
(888) 483-3768
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Larson Doors - Faulty hidden closer

Purchased and installed the door about 12 months ago. Now it closes really fast. Tried adjusting the hidden door closer, but it makes no difference. {{Redacted}}
Company wrote 0 private or public responses to the review from Oct 26.
#1389368