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Larson Doors - LOUSY WARRANTY
Larson Doors - LOUSY WARRANTY
When purchased some years back, the storm door had a warranty of LIFETIME! I guess that means how long it may last. It needs to be replaced and they gave me a voucher for either $20 or $40 depending on which one I replace it with. THIS IS AWFUL! We purchased the storm...
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1.0
I didn't like
  • Storm door
  • Customer service
  • Lifetime warranty false
#1255361
Larson Doors - Ever window was made upside down
Larson Doors - Ever window was made upside down
Larson Doors - Ever window was made upside down
3 hours of my time wasted, i have to rework 1500.00 dollers worth of windows because Larson is not going to admite they made the windowd wrong . I Will never buy a Larson anything ever again. BUT i will show as many people as i can what you get when Bullshit you buy...
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LarsonDoorsCares
LarsonDoorsCares
Larson Doors Verified Representative

Hi there. It appears the windows have been installed upside down. The innermost glass panel should be at the bottom half of the window. We're happy to assist you further. Plea...

#1377912
We bought Larson doors for our home from our local door reseller. Just after a year, the bottom of the door was swelling from moisture (I assume). I contacted the dealer, they came out and took pictures. Then we waited for weeks, no one contacted us. I called the...
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h.kitchener
h.kitchener

$3400 for a door is rather ostentatious, is it not? Just wander down to any big bog store that sells doors and pick a new one from a different manufacturer and ensure you spen...

1.3
I didn't like
  • Two identical doors both failed with the same problem
#1261059
Went to Menards. Purchased easy install door with sticker that claims Made in America! Open box to find made in China. The easy install said very few tools needed. I had to drill the door for the door handles 3/4” holes 4 of these. Although they send you a guide, the...
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LarsonDoorsCares
LarsonDoorsCares
Larson Doors Verified Representative

Thank you for your inquiry. I am sorry you did not have a satisfactory experience with our product. You can be confident in our Made in America communication. Your door was ma...

1.3
#1371047
I purchased a storm door for a lake property earlier this year and was not able to install the door within 30 days. This was due to the fact that we are not out at the property every week. After opening the box I found the hinge rail was missing. I contacted Larson to...
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LarsonDoorsCares
LarsonDoorsCares
Larson Doors Verified Representative

Hi there - I'm sorry to hear about your experience. We like to document situations like this to ensure it gets corrected and resolved. We'd be happy to send you a replacement ...

#1347509
Larson Doors - Bent door
Larson Doors - Bent door
Larson Doors - Bent door
I special ordered the Clairmont door in almond. When I opened the packaging, the door was bent below the window opening. The outside panel is one solid sheet of aluminum. The inside panel is 3 pieces. This poor craftsmanship is the reason the door bends. All it takes...
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3.2
#1278907
When I went to change from glass insert to screen, the strips would not stay in place. I got the company through Chat, ending in my purchase of two replacement retainer strips, which were completly different and did not fit at all. I tried Chat again because the 800...
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1.0
I liked
  • Or was he
  • Real human calling me back
I didn't like
  • Quality of the prouct
  • Lack of support for defective product attached to their door
  • Customer service
#1299298
Have had the door in 2 years. Last winter I noticed that our front room seemed colder than usual. I checked the outer door and found that there was a gap of around 1/2" along the top of the door on the striker side. As we have an old house I figured that the frame had...
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LarsonDoorsCares
LarsonDoorsCares
Larson Doors Verified Representative

Hi there - I'm sorry to hear about your experience. We like to document situations like this to ensure it gets corrected and resolved. I'd like to have a member of my team loo...

#1329240
Went to go out the door and its locked. No I did not Lock it. could not get out the door no matter what I did. Could see the clasp was not straight so I got my big screw driver and pried it still could not get out. Tried this for about 10 minutes. Went out my front...
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LarsonDoorsCares
LarsonDoorsCares
Larson Doors Verified Representative

I am sorry to learn of your experience. If you would like to discuss replacement handle options with us, please contact us at 888-483-3768.

LarsonDoorsCares
LarsonDoorsCares
Larson Doors Verified Representative

Hi there - I'm sorry to hear about your experience. We like to document situations like this to ensure it gets corrected and resolved. I'd like to have a member of my team loo...

1.0
#1297059

Contact Larson Doors

Mailing Address:
Larson Doors
2333 Eastbrook Dr
Brookings, South Dakota 57006
United States
Phone:
(888) 483-3768
More
I purchased 2 combination storm and retractable screen doors from Lowe's a few years ago and had them professionally installed through Lowe's. Neither one of them is working correctly now! They do not close tight and leave a 2 in. wide open space between the door and...
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LarsonDoorsCares
LarsonDoorsCares
Larson Doors Verified Representative

Hi there - I'm sorry to hear about your experience. We like to document situations like this to ensure it gets corrected and resolved. I'd like to have a member of my team loo...

h.kitchener
h.kitchener

If the door fit nicely when originally installed but now show gaps, etc. it means your home/door frame has shifted, thus making the door, which is attached to the frame move w...

1.8
I didn't like
  • Quality of the doors
#1283769