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We bought Larson doors for our home from our local door reseller. Just after a year, the bottom of the door was swelling from moisture (I assume). I contacted the dealer, they came out and took pictures. Then we waited for weeks, no one contacted us. I called the...
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h.kitchener
h.kitchener

$3400 for a door is rather ostentatious, is it not? Just wander down to any big bog store that sells doors and pick a new one from a different manufacturer and ensure you spen...

1.3
I didn't like
  • Two identical doors both failed with the same problem
#1261059
Larson Doors - LOUSY WARRANTY
Larson Doors - LOUSY WARRANTY
When purchased some years back, the storm door had a warranty of LIFETIME! I guess that means how long it may last. It needs to be replaced and they gave me a voucher for either $20 or $40 depending on which one I replace it with. THIS IS AWFUL! We purchased the storm...
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1.0
I didn't like
  • Lifetime warranty
  • Storm door
  • Lifetime warranty false
#1255361
Larson Doors - Bent door
Larson Doors - Bent door
Larson Doors - Bent door
I special ordered the Clairmont door in almond. When I opened the packaging, the door was bent below the window opening. The outside panel is one solid sheet of aluminum. The inside panel is 3 pieces. This poor craftsmanship is the reason the door bends. All it takes...
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3.2
#1278907
When I went to change from glass insert to screen, the strips would not stay in place. I got the company through Chat, ending in my purchase of two replacement retainer strips, which were completly different and did not fit at all. I tried Chat again because the 800...
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1.0
I liked
  • Or was he
  • Real human calling me back
I didn't like
  • Customer service
  • Quality of the prouct
  • Lack of support for defective product attached to their door
#1299298
Went to go out the door and its locked. No I did not Lock it. could not get out the door no matter what I did. Could see the clasp was not straight so I got my big screw driver and pried it still could not get out. Tried this for about 10 minutes. Went out my front...
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1.0
#1297059
Have had the door in 2 years. Last winter I noticed that our front room seemed colder than usual. I checked the outer door and found that there was a gap of around 1/2" along the top of the door on the striker side. As we have an old house I figured that the frame had...
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#1329240
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Larson Doors - Rotten doors

Larson Doors - Rotten doors
We bought a storm door to help keep the rain from coming inside. Lowes didn't bother to tell us the door had a wood core. It got all the weather. Larson sent us a replacement, it was as bad as the first one it too had a wood core. It actually fell completely apart.
1.0
Details
Customer service
#1310245
Larson Doors - Don't stand behind THEIR own warranty.
Larson Doors - Don't stand behind THEIR own warranty.
DO NOT believe Larson door's warranty. I bought a door because of the LIFETIME warranty. I don't know what Larson considers LIFETIME, but to me, it is for as long as I own the product. Now, I have had the door 23 years but took good care of it. I had to replace a...
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I purchased 2 combination storm and retractable screen doors from Lowe's a few years ago and had them professionally installed through Lowe's. Neither one of them is working correctly now! They do not close tight and leave a 2 in. wide open space between the door and...
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h.kitchener
h.kitchener

If the door fit nicely when originally installed but now show gaps, etc. it means your home/door frame has shifted, thus making the door, which is attached to the frame move w...

1.7
I didn't like
  • Quality of the doors
#1283769

Contact Larson Doors

Mailing Address:
Larson Doors
2333 Eastbrook Dr
Brookings, South Dakota 57006
United States
Phone:
(888) 483-3768
More
The screen on our larson door came detached from the door and is inside the door. We see that the you do not cover the screen which is just wonderful for us. We ordered a replacement screen and can not get it in and working. I guess this is the last larson door that we...
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1.0
#1280726