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Larson Doors - LOUSY WARRANTY
Larson Doors - LOUSY WARRANTY
When purchased some years back, the storm door had a warranty of LIFETIME! I guess that means how long it may last. It needs to be replaced and they gave me a voucher for either $20 or $40 depending on which one I replace it with. THIS IS AWFUL! We purchased the storm...
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1.0
I didn't like
  • Lifetime warranty false
  • Storm door
  • Customer service
#1255361
Larson Doors - Don't stand behind THEIR own warranty.
Larson Doors - Don't stand behind THEIR own warranty.
DO NOT believe Larson door's warranty. I bought a door because of the LIFETIME warranty. I don't know what Larson considers LIFETIME, but to me, it is for as long as I own the product. Now, I have had the door 23 years but took good care of it. I had to replace a...
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2.3
#1245274
Larson Doors - This is what you get when you buy a Larson door
We bought a Larson storm door to protect our inner door and we wanted an adjustable screen. The door started to deteriorate within the first year from the inside out. The door is right next to our outside electrical service and at first I thought we were getting some...
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Anonymous
Anonymous

If door is less than a year old it will still have warranty coverage. Fill out warranty claim form: https://www.larsondoors.com/support/questions-and-answers/warranty-claim-fo...

Anonymous
Smitty

How old is that door ? Which direction does it face ? Iowa doesn't always have the best weather.But then again, maybe it's just a lousy door like you said.I can't be convince...

1.6
Lake Mills, Iowa
I liked
  • Style and price
I didn't like
  • Quality of product - customer service
#1094805
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Larson Doors - Door handle broke again

Door lock broke on door
#1258113
I bought about Eight Months ago this Larson storm door for my primary house and install as per instructions. We do not use our front door for daily in and out so this door does not operated at all. two weeks ago loud bang sounded and after inspection found that spring...
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1.0
I didn't like
  • Poor quality product
#1193952
The retractable screen would not roll up. Called LARSON AND WAS TOLD THEY DO NOT SERVICE THEIR DOORS. They send me a replacement roll with instructions you could barely see. This is a new door and they want the customer to make the repair! Your kidding me right! It's...
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Anonymous
Anonymous

I have the same problem. purchased in March. went to close the top door and the screen would not roll up, just bunched up. the door also will not latch at the top after I go...

Anonymous
Anonymous

Thanks for your review. I was about to purchase one. I'm glad I saw this first.

First of all..... how can you have just a 1 year warranty on something that is used multiple times a day?! I built a new house... moved in 2 years ago. The doors were failing within the first year... one, the lock button gets loose and I have locked it and had an awful...
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Anonymous
Barb V

Purchased Larson security door about 2 years ago and lock got stuck and would not unlock. Finally, got the door to unlock by taking apart. Tried to order new lock mechanism fr...

I liked
  • Doors
I didn't like
  • Quality of the doors
#1193203
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Larson Doors - I'm satisfied my complaint was handled and it was a misunder

The customer rep was very curtious and my door is being reordered
#1232297
Over the years I have had Larson storm doors on three doors. The ones that are under cover have been okay but do change with the weather. The one on the outside and exposed to the weather was replace three times so I told the contractor that I did not want another one...
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I didn't like
  • I just did not like the complete experience
  • I expected better
#1132200

Contact Larson Doors

Mailing Address:
Larson Doors
2333 Eastbrook Dr
Brookings, SD 57006
Phone:
(800) 352-3360
More
We bought Larson doors for our home from our local door reseller. Just after a year, the bottom of the door was swelling from moisture (I assume). I contacted the dealer, they came out and took pictures. Then we waited for weeks, no one contacted us. I called the...
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h.kitchener
h.kitchener

$3400 for a door is rather ostentatious, is it not? Just wander down to any big bog store that sells doors and pick a new one from a different manufacturer and ensure you spen...

1.3
I didn't like
  • Two identical doors both failed with the same problem
#1261059