First of all..... how can you have just a 1 year warranty on something that is used multiple times a day?!
I built a new house... moved in 2 years ago. The doors were failing within the first year... one, the lock button gets loose and I have locked it and had an awful time getting it unlocked!
I don't lock it anymore. The other door... can't find the part in your troubleshooting page.... that tube thing that keeps the door from slamming doesn't work all the time.
I understand my warranty is up and just to let you know, I will NEVER buy these doors again! My contractor ordered them....
one would think a door would last longer than a year! Thanks for a crap piece of work!
Product or Service Mentioned: Larson Doors Tradewinds Door.
Reason of review: Warranty issue.
Preferred solution: My warranty is up! Just needed to vent.......
I liked: Doors.
I didn't like: Quality of the doors.