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The storm door with a retrackable screen is a defect.The window doesnt stay up slides down real fast then you have to push it back up and lock it into place .Larson wont acknowledge that it is one though all they want is to do is keep sending parts that dont work.Lowes has came 3 times to fix it but still cant fix it they cant even explain what to do next.I WILL NEVER BUY ANOTHER LARSON DOOR AGAIN All the company wants to do send parts that dont work instead of a new door.Dont waste you money on a Larson Door because it is a total waste of money there doors are garabge buy a cheaper door they work much BETTER without the HEADACHES from Larson

Product or Service Mentioned: Larson Doors Screen Away Door.

Reason of review: Damaged or defective.

Monetary Loss: $400.

Preferred solution: new retrackable storm door.

I didn't like: I expected better.

Company wrote 0 public responses to the review from Dec 14, 2017.
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Anonymous
#1530804

My retractable screen/glass won’t stay up and has not since I bought it. The hydraulic door opener and closer is also rusted and broken already. I’m very sad that $400 was spent on this door and all I’ve had is problems with it

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