Went to go out the door and its locked. No I did not Lock it.
could not get out the door no matter what I did. Could see the clasp was not straight so I got my big screw driver and pried it still could not get out. Tried this for about 10 minutes. Went out my front door and around to back door and tried about 5 more minutes and it finely opened.
Took apart to get a better look and the internal locking mechanizem fell inside door to bottom. Called Larson they said door is 5 years old and internal locking stuff is only covered for one year. Funny thing Larson knows this. They give you a door that is 5, 10, and life time warranties, but don't stand by them.
My door looked and worked fine until I had to pry the door open with a screw driver and damaged the door frame.
Oh did I tell you that I have one on my front door also! MAD AS ***
Reason of review: Warranty issue.
Monetary Loss: $235.
Preferred solution: Let the company propose a solution.